Privacy Policy
Effective September 13, 2026
This Privacy Policy explains how Ghost Dusters LLC (“Ghost Dusters,” “we,” “us,” or “our”) collects, uses, and protects information when you visit ghostdusters.com, contact us, request a walkthrough, or communicate with us by phone, email, or text message.
Information we collect
We may collect information you provide directly, including your name, business or property name, email address, phone number, service location, preferred appointment details, cleaning needs, and the contents of your messages. Our website and service providers may also collect limited technical information such as browser type, device type, IP address, and basic website usage data.
How we use information
We use information to respond to inquiries, prepare estimates, schedule and provide cleaning services, communicate about appointments or accounts, improve our services and website, maintain records, prevent fraud or misuse, and comply with legal obligations.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their marketing purposes.
We may share information with service providers that help us operate our communications program, such as telecommunications and messaging providers, only as needed to provide those services on our behalf. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
Text messages
If you separately agree to receive text messages, we may send customer-care or operational messages about your inquiry, quote, walkthrough, schedule, service, account, or request for support. Consent to receive texts is optional and is not a condition of purchasing services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Terms & Conditions for additional SMS terms.
Cookies and service providers
Our hosting, security, analytics, and communications providers may process information for us under their own privacy and security obligations. We may use essential cookies or similar technologies needed to operate and understand the website. We do not sell personal information.
Data retention and security
We keep personal information only as long as reasonably necessary for the purposes described above, including service, recordkeeping, legal, and security needs. We use reasonable safeguards, but no website, email, or electronic storage method can be guaranteed completely secure.
Your choices and rights
You may ask us to update or delete information you have provided, subject to legal and operational requirements. Depending on where you live, additional privacy rights may apply. To stop text messages, reply STOP at any time.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Contact us
Questions or privacy requests may be sent to info@ghostdusters.com or made by calling or texting 760-402-1119.